Privacy Policy

Overview

AnxietyClinics.com ("we," "us," or "our") operates a therapist directory connecting individuals seeking anxiety treatment with mental health professionals. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Information You Provide

We collect information you voluntarily provide when you create an account, claim or create a listing, subscribe to our service, submit a contact form, or communicate with us. This may include your name, email address, phone number, mailing address, professional credentials, license information, NPI number, practice details, and payment information.

Information from Public Sources

We create therapist profiles using publicly available information from the National Provider Identifier (NPI) Registry maintained by the Centers for Medicare & Medicaid Services (CMS) and other public records. This data may include provider names, credentials, practice addresses, phone numbers, license numbers, and NPI numbers. These profiles are marked as "unverified" until claimed by the provider.

Information Collected Automatically

When you visit our website, we automatically collect certain information including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. We also collect analytics data on listing page views and contact button clicks to provide therapists with performance metrics for their profiles.

How We Use Your Information

We use the information we collect to operate and maintain our therapist directory, process subscriptions and payments, display therapist profiles to individuals searching for anxiety treatment, provide analytics to therapists about their listing performance, communicate with you about your account or our services, respond to contact form submissions and support requests, improve our website and services, and comply with legal obligations.

Public Information

Therapist listings on AnxietyClinics.com are publicly visible. If you claim a listing and subscribe, your name, credentials, city, state, photo, bio, specialties, therapy types, insurance accepted, session fees, and contact information (phone number and website link) will be displayed publicly on your profile page and in search results. Your email address is never displayed publicly; instead, a contact form is provided for prospective clients to reach you.

Unclaimed listings display only information sourced from public records, including name, credentials, and practice location.

Payment Processing

We use Stripe, Inc. to process subscription payments. When you subscribe, your payment information is collected and processed directly by Stripe. We do not store your credit card number, expiration date, or security code on our servers. Stripe's use of your information is governed by their Privacy Policy. We retain your Stripe customer ID and subscription ID to manage your account status.

Third-Party Services

Our website uses the following third-party services that may collect information about you:

Google Maps: We use the Google Maps API to display maps and enable location-based search. Google may collect information about your use of maps in accordance with Google's Privacy Policy.

Google Fonts: We use Google Fonts to display typography on our website. Google may collect your IP address and browser information when loading fonts.

Stripe: We use Stripe for payment processing as described above.

Cookies and Tracking

We use session cookies to maintain your login state and store your preferences. These cookies are essential for the functioning of our website and cannot be disabled. We do not use third-party advertising cookies or tracking pixels. We do not sell or share your browsing data with advertisers.

Data Retention

We retain your account information for as long as your account is active or as needed to provide you with our services. If you cancel your subscription, your listing will remain on the site in an unclaimed state unless you request its removal. We retain analytics data (page views and contact clicks) for up to 24 months. If you delete your account, we will remove your personal information within 30 days, though some information may be retained as required by law.

Your Rights and Choices

Access and correction: If you have an account, you can access and update your information through your dashboard at any time.

Listing removal: If you are a therapist and wish to have your listing removed from our directory, please contact us. We will process removal requests within 48 hours.

Account deletion: You may request deletion of your account by contacting us. We will delete your account and associated personal information within 30 days.

Email communications: You may opt out of non-essential email communications by contacting us or using the unsubscribe link in any email we send.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion of your personal information, and the right to opt out of the sale of your personal information. We do not sell your personal information to third parties. To exercise your rights, please contact us.

Data Security

We implement reasonable technical and organizational measures to protect your personal information, including encrypted connections (SSL/TLS), secure password hashing, CSRF protection on all forms, and restricted access to personal data. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us.